Question 1

Is Cash on Delivery available?

Accepted Answer

Yes. Choose Cash on Delivery at checkout, pay a ₹49 COD handling fee online to confirm your slot, and pay the rest in cash to the delivery agent. The ₹49 fee is non-refundable once your artist has drawn the artwork.

Question 2

Do I need an account to order?

Accepted Answer

No — you can order as a guest. Creating a free account lets you track every order, approve art proofs and save your delivery details for faster checkout next time.

Question 3

What kind of photo works best?

Accepted Answer

A clear, well-lit front-facing photo where the face is fully visible. No filters or sunglasses.

Question 4

Do I see the design before it is printed?

Accepted Answer

Yes. We share the cartoon artwork on WhatsApp or email for approval before printing.

Question 5

How long does delivery take?

Accepted Answer

Artwork takes up to 24 hours, then 5–10 days for delivery anywhere in India.

Question 6

Is the print safe for kids' skin?

Accepted Answer

We use certified skin-friendly water-based inks on pre-shrunk combed cotton.

Question 7

What sizes do you offer?

Accepted Answer

Ages 1 to 14, from 1-2Y up to 13-14Y. A size chart is on every product page.

Question 8

What if I don't love it?

Accepted Answer

Reach out within 7 days and we will reprint or refund your order.

Questions, answered plainly

Everything parents ask

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